Frequently Asked
Questions
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helpful answers
Answers To The Questions We Are Asked Most Often
Choosing an accountant is an important decision.
Whether you’re considering changing accountants, looking for proactive advice or simply want to understand how we work, we’ve answered some of the questions we are asked most frequently below.
If you can’t find the answer you’re looking for, please get in touch.
About Money Fitness Accounting
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What makes Money Fitness Accounting different?
We believe accountancy should be about more than compliance.
Our focus is on helping business owners gain clarity, confidence and control over their finances so they can make better decisions and build stronger businesses.
We combine technical expertise with proactive advice, practical guidance and responsive support.
Who do you work with?
We primarily work with ambitious business owners, directors and owner-managed businesses who value proactive advice and want more from their accountant than year-end compliance.
Do you work with start-ups and new businesses?
Yes.
We work with businesses at various stages of their journey, from start-ups looking for guidance and structure through to established businesses seeking strategic support and growth advice.
Do you only work with businesses in Gloucestershire?
No.
Whilst many of our clients are based in Gloucestershire and the surrounding areas, we work with businesses across the UK using cloud-based systems and virtual meetings.
Do you specialise in any particular industries?
We work with businesses across a wide range of industries and focus on understanding the specific goals, challenges and opportunities facing each client.
Our approach is centred on delivering practical advice tailored to the individual business rather than applying a one-size-fits-all solution.
Switching Accountants
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How do I know if it’s time to change accountants?
Many business owners initially change accountants because they feel communication has become reactive, advice is limited or they no longer feel supported.
If you’re looking for greater clarity, more proactive guidance and a closer working relationship, it may be time to explore other options.
Can I switch accountants?
Yes.
We manage the transition process on your behalf and work directly with your previous accountant to obtain the information required, making the process as straightforward as possible.
Will changing accountants be disruptive?
No.
We manage the transition process on your behalf and work with your previous accountant to obtain the information we need.
Our goal is to make the process as smooth and straightforward as possible.
Working With Us
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How quickly do you respond to enquiries?
We aim to respond to client enquiries the same working day wherever possible.
Providing responsive, proactive support is an important part of our service.
How often will we communicate?
The level of contact depends on the services you require.
Some clients need occasional support, whilst others benefit from regular meetings and ongoing strategic guidance.
Our aim is to remain accessible and provide proactive support when it is needed.
Do you offer fixed fees?
Yes.
We believe clients should understand what they are paying and what is included.
Fees are agreed in advance and reviewed periodically to ensure they remain aligned with the services being provided.
What happens during a Discovery Call?
A Discovery Call gives us an opportunity to learn more about your business, goals and current challenges.
We will discuss your circumstances, answer any questions you may have and determine whether we are the right fit to work together.
Services
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Do you only provide accounts and tax returns?
No.
In addition to compliance services, we provide advisory and strategic support including cash flow management, business planning, cloud accounting, Virtual Finance Director services and business process improvement.
Can you help reduce my tax bill?
We help clients identify legitimate tax planning opportunities and ensure they are operating as tax efficiently as possible based on their circumstances.
Any advice provided is tailored to the specific needs of the client and their business.
Do you offer fixed fees?
Yes.
We believe clients should understand what they are paying and what is included.
Fees are agreed in advance and reviewed periodically to ensure they remain aligned with the services being provided.
Do you provide payroll services?
Yes.
We provide payroll services designed to help businesses meet their obligations while ensuring employees are paid accurately and on time.
Can you help with bookkeeping and VAT?
Yes.
We support clients with bookkeeping, VAT returns and financial record keeping to help maintain accurate financial information and improve visibility over business performance.
Do you provide Virtual Finance Director services?
Yes.
Our Virtual Finance Director service is designed for business owners who want strategic financial support, improved visibility and guidance to help make informed decisions.
Technology
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Which accounting software do you support?
We primarily work with cloud-based accounting solutions and can support businesses using a range of accounting software platforms.
Can you help move my business to cloud accounting?
Yes.
We can assist with software selection, implementation, migration and ongoing support to help businesses benefit from modern cloud accounting solutions.
Fees
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How much do your services cost?
Every business is different.
Our fees are based on the level of support required, the complexity of your circumstances and the value we believe we can deliver.
Following an initial discussion, we will provide a tailored proposal designed around your specific requirements.
Still Have A Question?
If you can’t find the answer you’re looking for, we’d be happy to help.
Book A Discovery Call
Or contact us directly and a member of the team will be happy to assist.